notice of any major changes by posting notice on the Site.
By providing personal information and/or non-personal information to RDG through
the Site, our store or through our customer service department in connection with our
Site, you are agreeing to let us collect and use your information as described in the
What Information Do We Collect and Why?
We may ask you to provide us with personal information on a voluntary basis in certain
areas of the Site, and you will be required to provide personal information when you
make purchases on the Site. The kinds of personal information that we may request may
include your name, address, email address, telephone number, fax number, and credit
card information (collectively, “personal information”). Also, if you contact us or if we
IP Addresses and "Cookie" Information
As is the case with many sites, the Site logs your IP address and uses standard
technology called "cookies" which are small data files that are downloaded onto your
computer when you visit the Site. Cookies automatically identify your browser to the
information they provide to improve our services and the quality of your experience
with the Site. If you prefer not to allow us to collect "cookie" information, you can
disable the cookies by turning them off in your browser, although some areas of the Site
may not function properly if you do. We do not link IP addresses to your name, email
address or other personal information. This means that your session will be tracked, but
you will not be personally identified. However, certain kinds of cookies allow us to store
certain information of yours so you can save time in filling out forms on the Site. We
only send this type of cookie to your browser when you have provided your consent for
us to save your profile information.
To manage cookies on your browser please see the below articles:
(Links to third-party websites are provided for your convenience only and RDG is not
responsible for the content of any of these sites.)
All Internet Explorer Versions: http://support.microsoft.com/kb/278835
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Safari 5.1 (Lion): http://support.apple.com/kb/PH5042
Use of Information from Third Parties
RDG may use consumer information obtained from third party providers for a variety of
purposes, including to improve the accuracy of our customer database, to increase our
understanding of our customer database, to increase our understanding of our
customers, to identify potential new customers, and to better tailor our advertising to
Third-Party Optimization Providers and Cookie Opt-Out
We currently contract with several online partners to help manage and optimize our
Internet business and communications. To do this, we may use web beacons and cookies provided by our marketing company on this Site. The type of information we collect includes information provided by the customer (including information necessary to complete transactions), IP addresses, and cookie information (and other information that tracks browsing and purchasing history). Although our marketing company may log
the information coming from our site on our behalf, we control how that data may and
may not be used. If you do not want to help us learn how to improve our Site, products,
offers and marketing strategy, you can “opt-out” of our ability to analyze such data by
contacting us (see How to Contact section below).
How Else Does RDG Use Information That It Collects from the Site?
In addition to using information about you for the specific purposes set out above, we
may also use information about visitors to the Site to monitor consumer interest in our
range of products and services, to troubleshoot problems that may arise on our Site, and
to protect against fraud or other criminal activity on our Site.
RDG may disclose information about individual users to third parties who provide
services to RDG and who agree to maintain the confidentiality of such information in
RDG, including, without limitation, fulfilling product orders, managing or hosting the
Site, helping create new content, and sending or coordinating the sending of marketing
communications to users who have consented to receive such materials.
From time to time, RDG may be required to share personal information in response to a
valid court order, subpoena, government investigation, or as otherwise required by law.
We also reserve the right to report to law enforcement agencies any activities that we, in
good faith, believe to be unlawful. In addition, we may share certain personal
information when we believe that doing so is reasonably necessary to protect the rights,
property and safety of our company and/or others. RDG may also share personal
information with controlling entities, entities it controls, and those under common
control. Finally, RDG may transfer personal information to participating companies in
the event of a corporate sale, merger, acquisition, dissolution, or similar event.
You can correct factual errors in your personal information by sending us a request that
credibly shows any error. If you wish to access, update or correct your personal
information that we collect online, please contact us by mail at the address shown in the
How to Contact section below. To protect your privacy and security, we will take
reasonable steps to verify your identity before granting access or making corrections.
From time to time, RDG may notify you by email of special promotions, changes to our
Site, new product lines or products or service offerings that we think may be of special
interest to you. If you decide you no longer want to receive emails notifying you of this
information, click on the relevant link in the email to unsubscribe, or follow the
instructions in each promotional message.
To prevent unauthorized access, maintain data accuracy and ensure the correct use of
information, we have put in place appropriate physical, electronic and managerial
procedures to safeguard and secure the information we collect online. We use these
procedures to better safeguard your information.
Our security and privacy policies are periodically reviewed and enhanced as required
and only authorized individuals are permitted access to the information that you
provide to us. We take physical, technical and administrative measures to safeguard
against unauthorized disclosures of personal information; however, we cannot
guarantee that these measures will prevent breaches of the integrity and security of our
network and systems, or that personal information will never be accessed or acquired by
unauthorized persons, notwithstanding the safeguards we have in place.
You hereby acknowledge that RDG is not responsible for any intercepted information
sent via the Internet, and you hereby release us from any and all claims arising out of or
related to the use of intercepted information in any unauthorized manner.
The Site may provide links to various websites operated by third parties. This Privacy
Policy does not apply to third party websites that are accessible through the RDG Site.
When you click on one of these links, you will be transferred out of our website and
connected to the website of the organization or company that maintains that website.
Even if an affiliation exists between our Site and a third party website, we exercise no
control over linked sites. Each of these linked sites maintains its own independent
privacy and data collection policies and procedures. We encourage you to read the
privacy policies of those other websites to learn how they collect, use, share and secure
your information before providing any personal information.
users' personal information, then we will post notice of that change on the first page of
ensure that you are aware of any changes to it. Your continued use of the Site
Collection of Children's Personal Information
RDG is committed to protecting the privacy of children. The Site is not directed to
children under the age of 13, and RDG does not collect or maintain personal information
online from children we actually know are under the age of 13. Should we discover that
we have collected personal information online from a child who is under 13, we will
promptly delete that personal information. If you have concerns over the collection of
children’s personal information online, please contact us at the address below.
How to Contact
by mail at:
RDG Woodwinds, Inc.
589 North Larchmont Boulevard
Los Angeles, California 90004
If you communicate with us, we may retain this correspondence to improve our
products, services, and the Site, and for other disclosed purposes. We may use
information you provide to us in order to send you updates, such as notifications of
changes to the terms of our services or important information about our services and
Updated June 1, 2016